Ehsaas Program 8171 Complaint
The Ehsaas Program 8171 Complaint is a government welfare scheme designed to provide financial assistance to low-income families across Pakistan. It especially focuses on helping deserving women, widows, orphans, and vulnerable households. This program is a continuation of the vision of Shaheed Benazir Bhutto, implemented by President Asif Ali Zardari, and is now managed by the Benazir Income Support Programme (BISP) under the leadership of Senator Rubina Khalid. The government has made it clear that the registration and survey process is completely free, there is no need to fill any form or pay any fee for it. The most important thing is to go to the payment center only when you receive a payment message from 8171, so as to avoid unnecessary waiting and hassle.
Ehsaas Program has created a formal system for filing complaints to listen to and resolve the problems of deserving women. If someone makes an illegal deduction, there is a problem in biometric verification or the stipend is received late, you can file a complaint immediately. You can file these complaints directly at the payment center, BISP Tehsil Office, 8171 Helpline or in the open court session of the Chairperson, where most of the problems are resolved immediately.
Also Read: BISP 8171 Program 2025 Installment Schedule

Chairperson BISP Senator Rubina Khalid has assured that all complaints will be resolved on priority basis and all possible facilities will be provided to the deserving families. The government is not only making the payment process transparent but is also connecting successful students from deserving families with the Benazir Hunarmand Program, so that they can improve the economic condition of their families. To know such interesting and beneficial measures, you must read this article completely, so that you too can take full advantage of this facility.
Also Read: BISP 8171 Phase 3 August 2025 Sindh Payment Dates, Centers
Vision and Leadership Behind the Program
The Ehsaas Program 8171 is not just about financial assistance it’s about empowering communities.
- Shaheed Benazir Bhutto’s Vision: She believed in supporting the poorest segments of society to ensure they live with dignity.
- President Asif Ali Zardari’s Implementation: He initiated the process to turn this vision into reality by establishing systems for transparent financial aid distribution.
- Senator Rubina Khalid’s Role: As Chairperson of BISP, she actively visits different areas, holds “open court” sessions, listens to women’s issues, and directs officials to resolve them immediately.
When to Visit the Payment Center
One of the most important guidelines for beneficiaries is not to visit the payment center until you receive an official SMS from 8171.
Why this is important:
- It prevents unnecessary crowding at payment centers.
- It saves beneficiaries from waiting in long queues.
- It avoids the risk of returning home without receiving the payment.
Procedure:
- Wait for the 8171 SMS confirming that your payment is ready.
- Only after receiving the SMS, visit the designated payment center or bank agent.
- Carry your original CNIC for verification.
Free Registration and Survey Process
Many beneficiaries worry about registration charges or form fees. The government has made it clear that registration is completely free.
Key points:
- No fee is required for registration or survey.
- No form needs to be purchased.
- Registration is computerized and transparent.
- Only official BISP centers or mobile teams can conduct the registration.
Senator Rubina Khalid also announced the launch of a dedicated awareness portal where deserving women will be able to find guidance about the program, their rights, and payment updates.
Also Read: BISP 8171 New Payment Method 2025 via JazzCash or Bank
How to File a Complaint in Ehsaas Program 8171
If you face any issues in receiving your payment, experience illegal deductions, or are treated unfairly, you can submit a complaint through the following methods:
1. Complaint at Payment Center
- If an agent deducts money illegally, do not stay silent.
- Immediately report to the BISP representative at the payment center.
- Ask for a written complaint form and note your complaint number for tracking.
2. Complaint at BISP Tehsil Office
- Visit your nearest BISP tehsil office.
- Provide your CNIC, payment details, and nature of complaint.
- The staff will register your complaint and provide an estimated resolution time.
3. Complaint via 8171 Helpline
- Call the official BISP helpline and share your problem.
- Provide all necessary details like CNIC, payment date, and payment center location.
4. Complaint During Open Court Sessions
Senator Rubina Khalid regularly holds “Khuli Kachehri” (open court) sessions in different areas.
- You can directly share your issue with the Chairperson or BISP officials.
- Many complaints are resolved on the spot during these sessions.
Special Measures for Beneficiaries
The government is introducing several measures to improve the lives of BISP beneficiaries:
- Educational Opportunities: Students from beneficiary families who perform well in school are linked to the Benazir Skills Program to learn new skills and improve their earning potential.
- Priority at NADRA Offices: BISP beneficiaries get priority service at NADRA centers to update their CNICs or resolve biometric issues quickly.
Also Read: Apni Chhat Apna Ghar Scheme PKR 198B Supplement Boost
Challenges Beneficiaries Face
During recent open court sessions in Nathia Gali, more than 300 women shared their problems. The most common issues include:
- Biometric Verification Problems: Many women face fingerprint recognition issues during payment collection.
- Delayed Payments: Some experience delays in receiving Benazir Education Scholarships and Nashonuma stipends.
- Travel Difficulties: In areas without local registration centers, women must travel long distances, which is costly and time-consuming.
Government Response to Complaints
The BISP Chairperson has assured that all complaints will be resolved quickly. Steps being taken include:
- Establishing mobile registration centers in remote areas like Nathia Gali.
- Deploying extra biometric machines at payment centers to reduce verification delays.
- Taking strict action against agents involved in illegal deductions.
During the Nathia Gali session, immediate instructions were given to resolve many women’s problems on the spot. The government aims to ensure fair, transparent, and respectful service for all beneficiaries.
Step-by-Step Guide to Filing an Ehsaas Program 8171 Complaint
Here is a simple guide for beneficiaries who need to file a complaint:
- Confirm Your Eligibility
- Make sure your CNIC is registered and active in the 8171 system.
- Make sure your CNIC is registered and active in the 8171 system.
- Identify the Problem
- Payment delay, illegal deduction, biometric issue, or wrong registration details.
- Payment delay, illegal deduction, biometric issue, or wrong registration details.
- Choose Your Complaint Method
- Payment center complaint desk
- BISP tehsil office
- 8171 helpline
- Open court session
- Provide All Required Details
- CNIC number
- Date and place of payment attempt
- Description of the issue
- Keep Your Complaint Number Safe
- This helps you track the progress of your complaint.
Also Read: PM Shehbaz Sharif Free Laptop Scheme Announces 100,000
Conclusion
The Ehsaas Program 8171 is a lifeline for millions of low-income families in Pakistan. However, to make sure this aid reaches the right people without problems, it is important for beneficiaries to know their rights and report any wrongdoing.
The complaint system exists to protect you. Whether it’s an illegal deduction, a biometric problem, or a payment delay, you can take action through official channels. With the government’s commitment and new initiatives like the awareness portal and mobile registration centers, beneficiaries can expect more convenience and fairness in the future.
Remember:
- Registration is always free.
- Only visit the payment center after receiving the 8171 SMS.
- Never hesitate to file a complaint if you face a problem.
By staying informed and active, you can make sure you get the full benefit of the Ehsaas Program 8171 without any trouble.